Sky confirms price rises for broadband and TV customers

Sky has confirmed it is increasing monthly bill prices for customers subscribed to its broadband and TV packages, though by less than rivals BT and Virgin Media.Sky’s broadband customers will see bills increase by £3 per month from April 1, the same day BT and Virgin Media broadband customers will be hit by £4 per month hikes.Article continues below ADVERTISEMENT Read more: Virgin Media will give you £250 when you sign up to its ‘lowest price’ broadband Read more: The gadgets in your home secretly killing your Wi-Fi speeds Tech news, reviews and latest gadgets plus selected offers and competitions Subscribe Invalid emailWe use your sign-up to provide content in ways you've consented to and to improve our understanding of you.This may include adverts from us and 3rd parties based on our understanding.

You can unsubscribe at any time.Read our Privacy Policy Get More of Our News on GoogleSet Daily Express as a 'Preferred Source' to get quicker access to the news you value.Customers of Sky’s base and premium TV packages will see monthly bill increases between £1 and £3.Affected customers should expect to be contacted by the firm from February 18 with full details of the changes.Regulator Ofcom banned inflation-based price rises for broadband, TV and mobile contracts from January 2025, with firms now having to state exact annual increases upfront for increased transparency.

But because Sky follows Ofcom’s variable pricing mobile, it does not state these price rises upfront, unlike competitors.Instead, it introduces price rises when it deems it necessary.Article continues below ADVERTISEMENTThis means Sky customers could go years without a price rise, but also it means that they do not know in advance how much the price rise will be or when it is coming.

Article continues below ADVERTISEMENTAs a result of Sky adhering to this pricing model, if you are facing these price rises, you may be entitled to cancel your package without incurring termination fees even if you are still in contract.You will have 30 days from the date you received notification of your price rises to cancel your contract.If you are already out of contract, you are able to cancel your service at any time without paying an exit charge.Sky Broadband explains how to improve home internet speeds According to MoneySavingExpert, Sky Broadband and Sky Q satellite TV customers will be able to leave penalty-free if in contract, though Sky Glass and Sky Stream customers (Sky’s internet-based TV products) cannot leave unless outside their minimum term.That’s because internet-based TV services are not subject to the same Ofcom rules as broadband and satellite TV.“From April, the prices of our Sky broadband and TV products will change,” a Sky spokesperson told Express.co.uk.“We always aim to limit the impact of price increases as much as possible, and our approach means Sky customers continue to see some of the lowest increases in the market.These updates will allow us to continue investing in delivering fast broadband, the best entertainment and live sport, and services our customers can rely on, while managing rising costs faced across the industry.”As of next month, Sky TV customers will have HBO Max, Disney+ and Hayui streaming services included in their packages, on top of Netflix.

While price rises are never welcome, Sky has at least timed this round of hikes to coincide with a content upgrade.

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