Homes suffering from dismal download speeds might want to check out the latest advice from Ofcom.The UK telecoms regulator has just updated its broadband help page with new tips to get the best possible internet speeds throughout rooms.Anyone facing issues might want to start by following a very simple tip: just switch off the router, wait a minute and switch it back on again.
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iOS 27 expected release time today and if your iPhone is compatible Where to buy iPhone 18 Pro and Pro Max as Apple pre-orders open Yes, that really can work as a reboot will sort out issues clogging up the line and get things running smoothly again.Article continues below ADVERTISEMENT“Try rebooting your router, your Wi-Fi booster or mesh devices, your fibre connection box (ONT) and your phone, tablet or other devices,” Ofcom explained.This process will take a few minutes to complete, and the internet will stop working during the reset, but it’s definitely worth trying if there are connectivity issues.Along with switching off the router, Ofcom has plenty more advice for those suffering from dire downloads.Top tips include checking if anyone else is using the Wi-Fi, especially if they are hogging it for data-hungry tasks like downloading large game files or streaming high-definition videos.
Article continues below ADVERTISEMENTAnother thing to try is disconnecting or turning off any devices that aren’t being used to see if they’re causing the issue.Article continues below ADVERTISEMENTIf any changes to the home or network have been made just before the issue started, try resetting them to how they were before.It’s also worth remembering that the issues might not be related to equipment in the home, and the Internet Service Provider (ISP) could be having problems.Ofcom says it’s a good idea to check the provider’s service status webpage or app, or call them to find out whether an outage is affecting the street or the whole network.Websites such as Downdetector can also show if a provider’s other customers are experiencing similar problems.Don’t forget, if the broadband is down, it’s vital to inform the ISP as this will make sure any compensation owed is paid out.“Your provider is responsible for fixing faults, even if another company like Openreach owns the network,” Ofcom explained.“Telling your provider about the problem can help get the issue addressed and help you to get any compensation you may be entitled to for the loss of service.“Tell your provider when the problem started, if it is constant or intermittent, and what checks and fixes you have already tried.If you can, send a record of when your service dropped and how long each interruption lasted.”
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